Digital Transformation

Digital transformation can be understood as the changes that digital technology causes or influences in all aspects of human life

Digital transformation affects both individual businesses and whole segments of the society, such as government, mass communications, art, medicine or science

Digital tools are invading the business environment, provoking significant changes in the way we work, communicate, and sell. This has given rise to new opportunities and challenges, and has triggered the Digital Transformation of enterprises

Accenture believes every business is a digital business

The challenge for business is how fast and how far to go on their path to digital transformation


Digitalization demands the ongoing integration of supply chain and demand chain leading to more cross-linked processes, companies and businesses. All of which has ramifications for the wider digital enterprise

The effort to become a digital enterprise means evolving into a future of uncertain requirements – not knowing what developments the IT department has to have up its sleeve or who might want to partner with your organization

Integrating disparate systems, realigning organizations and business processes, serving multiple channels and partner models – while dealing with fast-paced growth - all represent major pain points that today’s B2B e-commerce leaders need to surmount

Companies need to go way beyond the web shop to enable an entire customer engagement platform where different best-of-breed systems interact efficiently. It also means integrating heterogeneous processes and IT systems within and between companies


Global payments revenues have been growing at rates in excess of expectations. Payments growth is currently a truly global phenomenon

Nonbank digital entrants will transform the customer experience, reshaping the payments and broader financial services landscape. The digital revolution will extend well beyond consumer payments and retail banking, causing significant changes in transaction banking

Liquidity revenue growth will be fueled mostly by revival in EMEA, while APAC will drive transaction revenue growth. The increasing reliance on transaction-related revenues is a positive sign for the overall resilience and robustness of the payments industry

In the next five years, increased competition will likely further reduce margins on domestic transactions while accelerating volume growth in electronic payments, reducing the use of cash

Payments is at the epicenter of financial innovation, with an estimated 35 percent of financial technology firms active in the payments arena

About Us

We believe that digital transformation is first and foremost a business transformation

Digital transformation we define as the use of new digital technologies (social media, mobile, analytics or embedded devices) to enable major business improvements such as enhancing customer experience, streamlining operations or creating new business models

E-Commerce is a type of business model that enables a firm or individual to conduct business over an electronic network, typically the internet.
Almost any product or service can be offered via ecommerce, from books and music to financial services and plane tickets

The new wave of innovation generated by financial technology providers is unsettling to many banks, especially those with strong transaction banking franchises. And importantly, the threat relates to both front-end (customer interface) and back-end (infrastructure) operations